Company Profile NCR Corporation: A Profile

Profile Khurram P. Rafiq Column For The Record Science & Technology Cellular Video Digital Hospital Company Profile NCR Corporation: A Profile

Apr 23 - 29, 2001

Established in the city of Dayton, State of Ohio, U.S.A, in 1884, NCR Corporation today is amongst the leading IT company across the globe. NCR has been operating in Pakistan as a major multinational company since early 1950s. Worldwide, NCR has a revenue base of approximately US $ 7 billion, having offices in over 130 countries with over 1,100 branch offices.

If your company is like many others today, you need far more than strategic insight from the vast amount of information you collect about your customers. You want to use that data to serve each customer as an individual — intimately, knowledgeably, cost-effectively and securely. In short, you want the ability to treat each customer as your only customer. NCR technology and solutions are helping thousands of companies like yours do just that.

First, we enable companies the world over to touch millions of customers, millions of times each day. Whether these transactions and interactions take place across the counter, by telephone, at a kiosk or an ATM, or over the Internet, NCR is there with hardware, software and solutions that make these interactions easier, more convenient and more relevant to your customers, while giving you and your company the tools you need to gather critical data about their individual preferences, needs and requirements.

Then we combine this unprecedented level of customer reach with powerful data warehousing solutions that help you use this information to better understand and serve each customer as a clearly defined market of one. NCR's data warehousing solutions can help you build new levels of brand loyalty and trust, and serve more customers in more ways than you ever thought possible.

NCR, in Pakistan, is a leading IT company providing complete end-to-end solutions. NCR came into the field of Information Technology in Pakistan in the early 80's. Since then we have made major progress in the country and have gained extensive experience in every sphere of IT business in Pakistan. From Data Warehousing, major MIS projects to Networking to extensive software development and project management, NCR's experience is one of the most diversified in the country. We have been the pioneers in Pakistan in launching Data Warehousing and Self Service banking, introducing Open Systems Concept and marketing of Unix and relational Database Management Systems. Our growth in the last 4 years is a testimony to the fact that we have covered major distance in escalating our project success rate. NCR today with a market share of 30% has the highest market share growth in Pakistan in the last four years — a distinct achievement by any standards.

NCR Pakistan's solution offerings include Data Warehousing and Customer Relationship Management Solutions, Networking Solutions, Call Centers, Intranet Development, Virtual Private Networks, ISP Set-up, Document Archival Solutions and Work Flow Automation. NCR Pakistan is the resource center for NCR offices worldwide and has taken major initiative on software development through developing major alliances. We have developed the first self service banking software in Pakistan that is extensively being used in Pakistan as well as being exported to other parts of the world.

NCR is the only IT Multinational in Pakistan with three state of the art, Education Centers in Karachi and Islamabad. NCR has fully trained professionals in different categories like marketing, professional and customer support services who can support the products and solutions marketed by NCR.